Cart empty
Total : $0.00

Welcome Guest   |    MY ACCOUNT   |   LOG IN / REGISTER

new-way-rankd-mobile

rankd-mobile-deal

Shipping Policy

SHIPPING POLICY

Processing Time

Your order will be shipped the same or next business day (Monday through Friday) as long as it is received before 4:00 PM AEST. If for any unforeseen reason an item becomes temporarily unavailable for immediate shipping, you will be notified via e-mail. Also, if we are unable to verify your billing and/or shipping information, or if your billing and shipping addresses are different, there may be a delay in shipping your order.

Deliveries generally arrive within 2-4 business days within Australia and 5-12 business days for international orders.

Ship to Countries

The following is a list of countries we currently ship to. Some items, however, may be restricted by your local laws. It is your responsibility to be aware of these restrictions before placing an order. If you order an item that is prohibited in your location and it is returned to us, your refund will exclude any shipping and customs fees that we incur.

AFGHANISTAN
ALBANIA
ALGERIA
AMERICAN SAMOA
ANGOLA
ANGUILLA
ANTIGUA AND BARBUDA
ARGENTINA
ARMENIA
ARUBA
ASCENSION ISLAND
AUSTRALIA
AUSTRIA
AZERBAIJAN
BAHAMAS
BAHRAIN
BANGLADESH
BARBADOS
BELARUS
BELGIUM
BELIZE
BENIN
BERMUDA
BHUTAN
BOLIVIA
BOSNIA AND HERZEGOVINA
BOTSWANA
BRAZIL
BRITISH INDIAN OCEAN TERRITORY
BRUNEI DARUSSALAM
BULGARIA
BURKINA FASO
BURUNDI
CAMBODIA
CAMEROON
CANADA
CAPE VERDE
CAYMAN ISLANDS
CENTRAL AFRICAN REPUBLIC
CHAD
CHILE
CHINA
COLOMBIA
COMOROS
CONGO
CONGO, THE DEMOCRATIC REPUBLIC OF THE
COOK ISLANDS
COSTA RICA
COTE D'IVOIRE
CROATIA
CUBA
CYPRUS
CZECH REPUBLIC
DENMARK
DJIBOUT
DOMINICA
DOMINICAN REPUBLIC

ECUADOR
EGYPT
EL SALVADOR
EQUATORIAL GUINEA
ERITREA
ESTONIA
ETHIOPIA
FALKLAND ISLANDS (MALVINAS)
FAROE ISLANDS
FIJI
FINLAND
FRANCE
FRENCH GUIANA
FRENCH POLYNESIA
GABON
GAMBIA
GEORGIA
GERMANY
GHANA
GIBRALTAR
GREECE
GREENLAND
GRENADA
GUADELOUPE
GUAM
GUATEMALA
GUINEA
GUINEA-BISSAU
GUYANA
HAITI
HOLY SEE (VATICAN CITY STATE)
HONDURAS
HONG KONG
HUNGARY
ICELAND
INDIA
INDONESIA
IRAN, ISLAMIC REPUBLIC OF
IRAQ
IRELAND
ISRAEL
ITALY
JAMAICA
JAPAN
JORDAN
KAZAKHSTAN
KENYA
KIRIBATI
KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF
KOREA, REPUBLIC OF
KOSOVO, REPUBLIC OF
KUWAIT
KYRGYZSTAN
LAO, PEOPLE'S DEMOCRATIC REPUBLIC
LATVIA
LEBANON


LIBERIA
LIBYAN ARAB JAMAHIRIYA
LIECHTENSTEIN
LITHUANIA
LUXEMBOURG
MACAO
MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF
MADAGASCAR
MALAWI
MALAYSIA
MALDIVES
MALI
MALTA
MARSHALL ISLANDS
MARTINIQUE
MAURITANIA
MAURITIUS
MEXICO
MICRONESIA, FEDERATED STATES OF
MOLDOVA, REPUBLIC OF
MONGOLIA
MONTENEGRO
MONTSERRAT
MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
NAURU
NEPAL
NETHERLANDS
NETHERLANDS ANTILLES
NEW CALEDONIA
NEW ZEALAND
NICARAGUA
NIGER
NIGERIA
NIUE
NORTHERN MARIANA ISLANDS
NORWAY
OMAN
PAKISTAN
PALAU
PANAMA
PAPUA NEW GUINEA
PARAGUAY
PERU
PHILIPPINES
PITCAIRN
POLAND
PORTUGAL
PUERTO RICO
QATAR
REUNION
ROMANIA
RUSSIAN FEDERATION
RWANDA
SAINT KITTS AND NEVIS

SAINT LUCIA
SAINT PIERRE AND MIQUELON
SAINT VINCENT AND THE GRENADINES
SAMOA
SAO TOME AND PRINCIPE
SAUDI ARABIA
SENEGAL
SERBIA
SEYCHELLES
SIERRA LEONE
SINGAPORE
SLOVAKIA
SLOVENIA
SOLOMON ISLANDS
SOMALIA
SOUTH AFRICA
SPAIN
SRI LANKA
SUDAN
SURINAME
SWAZILAND
SWEDEN
SWITZERLAND
SYRIAN ARAB REPUBLIC
TAIWAN
TAJIKISTAN
TANZANIA, UNITED REPUBLIC OF
THAILAND
TIMOR LESTE
TOGO
TOKELAU
TONGA
TRINIDAD AND TOBAGO
TRISTAN DA CUNHA
TUNISIA
TURKEY
TURKMENISTAN
TURKS AND CAICOS ISLANDS
TUVALU
UGANDA
UKRAINE
UNITED ARAB EMIRATES
UNITED KINGDOM
UNITED STATES
UNITED STATES MINOR OUTLYING ISLANDS
URUGUAY
UZBEKISTAN
VANUATU
VENEZUELA
VIETNAM
VIRGIN ISLANDS, BRITISH
VIRGIN ISLANDS, U.S.
WALLIS AND FUTUNA
YEMEN
ZAMBIA
ZIMBAB


RETURNS POLICY

Our philosophy is simple: we want you to be happy with the products you receive from RANKD. If you are not happy with what you receive, we are proud to accept a return on any product in resalable condition (with tags and free of odors) for a full 14 days (21 days for international customers) from the day we ship your package - with no restocking fee!

RANKD will fairly assess each individual item return or exchange to determine who is at fault. RANKD will not cover the cost of shipping on items deemed "incorrect" at the fault of the customer. For example if a customer orders the wrong size or colour item, they will be required to cover the return postage of the item they wish to return/exchange. Once the item is received and confirms the item is in resalable condition, a replacement will be sent.

RANKD do not accept returns or exchanges of damaged goods deemed to be the fault of the customer.

If an order is deemed "incorrect" or "damaged" at the fault of RANKD, we will cover all shipping costs. This will include paid returned postage for the returning /exchanged item.

Customers may be required to supply photo's and other forms of proof as to the state of the item you wish to return/exchange.

How to Return / Exchange Items

All return and exchange inquiries can be made via the Contact page

Please have the following ready when you contact customer support

  1. Order number
  2. Item(s) you wish to return/exchange
  3. Reason for return/exchange

Promotional Discounts and Items

If you choose to return an item that was part of a promotional discount, any refund you receive will be less the amount of the promotion.

If you received a bonus item with your order and choose to return a qualifying item(s), you must also return the bonus item. Failure to return the bonus item will result in a decrease in your refund equal to the value of the bonus item.

Refunds

Typically, returns are processed within two business days of receipt. Depending on your bank or credit card issuer, you should see the refund within a few days after processing. If you haven't received your refund in ten business days after we received your return, please contact us for additional assistance.

Further Information

Track my order  |  Privacy Policy  |  Terms & Conditions  |  FAQs